Terms and conditions
Zaviyaa Terms and Conditions
1. Introduction
Welcome to Zaviyaa. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
2. Definitions
-"Zaviyaa" refers to our brand, website, and business.
-"Customer" refers to any individual or entity purchasing products from Zaviyaa.
-"Products" refers to all items available for sale on our website, including clothing and accessories.
3. Ordering and Payment
- Product Availability: All orders are subject to availability. In the event that a product is not available after you place an order, we will inform you promptly and provide options such as a refund, replacement, or a later delivery date.
- Pricing: Prices for our products are subject to change without notice. The price applicable to your order will be the price that is listed on the website at the time of your order.
- Payment: We accept various forms of payment, including credit cards, debit cards, and COD. Payment must be made in full at the time of purchase. All payments are processed securely.
4. Shipping and Delivery
- Shipping: We offer nationwide shipping within Pakistan and international shipping to selected countries. Shipping fees and delivery times vary based on location and will be calculated at checkout.
- Delivery Times: Estimated delivery times will be provided at checkout. Zaviyaa is not responsible for delays caused by customs, courier services, or other circumstances beyond our control.
- Customs Duties: For international orders, customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
5. Returns and Exchanges
Please visit to our Refund and Return page
6. Product Descriptions and Colors
- Product Descriptions: We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all content is free of errors. If a product you receive differs significantly from the description, please contact us for a resolution.
- Colors: We have made every effort to display the colors of our products accurately. However, we cannot guarantee that your device's display of any color will be accurate.
7. Intellectual Property
- Ownership: All content on the Zaviyaa website, including text, images, logos, and designs, is the intellectual property of Zaviyaa and is protected by copyright laws.
- Usage: You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.
8. Privacy and Security
- Data Collection: We collect and store personal information in accordance with our Privacy Policy. By using our website and services, you consent to our collection and use of your information.
- Security: We take reasonable measures to protect your information but cannot guarantee absolute security. We are not responsible for unauthorized access to your personal data.
-Your Payment Information: Your credit card number is is not accessible to us. When your purchase is completed, we are only able to see your billing information, shipping information, order details and the last 4 digits of your credit card.
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9. Limitation of Liability
- General Limitation: Zaviyaa shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
- Product Liability: Our liability for any defective product is limited to a replacement or refund, at our discretion.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Pakistan.
11. Changes to Terms and Conditions
Zaviyaa reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the new terms.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Zaviyaa Customer Service